Last updated: 10.04.2026

1. Introduction

This Privacy Policy explains how "BELMORO DOO" (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from arvoshoes.com

We process personal data in accordance with the General Data Protection Regulation (GDPR) and the Law on Personal Data Protection of North Macedonia.

2. Data We Collect

We collect only the data necessary to process your orders and operate our website:

• Identity Data: name, surname

• Contact Data: phone number, delivery address

• Order Data: products ordered, order history

• Technical Data: IP address, browser type, device information

• Usage Data: interaction with the website

Note:
We do not collect or process online payment details, as all orders are completed via cash on delivery at this time.

3. How We Collect Your Data

We collect data when you:

• Place an order on our website

• Contact us through forms or social media

• Browse our website (via cookies and analytics tools)

4. Legal Basis for Processing

We process personal data based on:

• Contractual necessity – to deliver your order

• Legal obligations – accounting and regulatory compliance

• Legitimate interest – improving services and preventing misuse

5. How We Use Your Data

Your data is used strictly to:

• Process and deliver orders

• Contact you regarding your order

• Provide customer support

• Improve website performance

We do not send marketing emails unless explicitly requested.

6. Sharing Your Data

We may share your data with:

• Delivery/courier services (for order fulfillment)

• IT service providers (website hosting, maintenance)

• Authorities when legally required

We do not sell or trade your personal data.

7. Data Retention

We retain personal data only as long as necessary to:

• Complete orders

• Meet legal and accounting requirements

8. Your Rights

You have the right to:

• Access your data

• Request correction or deletion

• Object to or restrict processing

Requests can be submitted via our contact form or using the contact details below.

9. Cookies

We use cookies to ensure website functionality and improve user experience.
You can manage cookie preferences through your browser.

10. Data Security

We implement appropriate security measures to protect your personal data.

11. Contact

For privacy-related requests, you can contact us via:

• Address: Marshal Tito no. 10, 2400 Strumica, North Macedonia

• Email: arvoshoes2025 [at] gmail [dot] com

12. Supervisory Authority

If you believe your rights have been violated, you may contact:

Agency for Personal Data Protection of North Macedonia

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